FREQUENTLY ASKED QUESTIONS
Are all products Pre-Order?
- No, some products are Ready Stock products, it will be stated in the product's description or there will be "Ready Stock" label shown.
How long is the ETA for Pre-Order products?
- The ETA is around 2 to 3 weeks for the item to arrive to our base.
What is the quality of Major W's products?
- Some products are Original but most of the products' quality is Copy Original 1:1.
Do Major W & Maryaa have a physical shop?
- Coming soon!
What is the currency in all the prices?
Do you offer your service to all countries around the globe?
- Unfortunately we don't.
How do I pay for my order?
SHIPPING & RETURN POLICIES
What delivery options are available?
- We offer 2 delivery options; by Air and by Sea.
Has my order been dispatched yet?
- As soon as your order is dispatched from us, you will be sent an email to confirm it's on its way.
How can I track my order?
- We will send you an email which include Tracking Reference Number and a link for you to track your parcel.
What is your returns policy?
- All goods must be return in their original condition, which includes any packaging; original shoe box, any tags attached and in new condition, unless otherwise.
Can I get a refund or cancel my order?
- No cancellation of order or refund will be entertained.